Shoppers
How To Add Products To My Cart On OneCity Market
Last Updated: December 9, 2021Description: Here’s how to add products to your cart on OneCity Market Article Steps: 1. Search or browse OneCity Market to find what you’d like to purchase 2. Click Still Stuck? Click Here
How To Request A Refund
Last Updated: December 9, 2021Description: All sales through OneCity Market are final. In order to return or exchange a product, please reach out to the Storefront who offered the items to enquire about their return policy. Article Steps: 1. Contact the Storefront directly View OneCity Market’s Return Policy Still Stuck? Click Here
How To Sign Up For A Shopper Account
Last Updated: December 9, 2021Description: Here’s how to log in to your Shopper Account. Article Steps: Mobile 1. Visit OneCityMarket.com 2. Click on the menu icon > Select “Shopper Login” 3. Click “Create a FREE Shopper Account” 4. Add your account information 5. Check the inbox of the email you sign up with to verify your account Note:...
How To Check The Status Of My Order
Last Updated: December 9, 2021Description: Here’s how to check on the status of your order Article Steps: 1. Log In to your Shopper Account 2. View “Order History” section to check on order status 3. Check the inbox of the email used to purchase your order for updates from UPS or other carriers Still Stuck? Click Here...
If My Order Never Arrives
Last Updated: December 9, 2021Description: Here’s what to do if your order never arrives Article Steps: 1. Log In to your Shopper Account 2. View “Order History” section to check on order status 3. Check the inbox of the email used to purchase your order for updates from UPS or other carriers Still Stuck? Click Here
How To View Past Purchases
Last Updated: December 9, 2021Description: Here’s how to view past purchases Article Steps: 1. Log In to your Shopper Account 2. View “Order History” section Still Stuck? Click Here
How To Find Discounts And Hot Deals
Last Updated: December 9, 2021Description: Here’s how to receive discounts and hot deals. Article Steps: 1. Visit OneCityMarket.com 2. Scroll to “Newsletter” at the bottom of the home page 3. Add your email > Click “Sign up” Still Stuck? Click Here
How To Use A OneCity Market Gift Card
Last Updated: December 9, 2021Description: Here is how to use a OneCity Market gift card during checkout. Article Steps: 1. Add products to your cart 2. During Checkout, navigate to the “Discount code” field 3. Retrieve your Gift Card number from the original confirmation email. 4. Copy/Paste Gift Card number into the “Discount code” field from step 2...
How To Checkout on OneCity Market
Last Updated: December 9, 2021Description: Here is how to checkout on OneCity Market. Article Steps: 1. Add products to your cart 2. Click or 3. Log in to your Shopper Account or add your email 4. Add shipping address > Click 5. View shipping quote > Click 6. Add payment method and billing information > Click “Pay now” button Optional:...
How To Log In To My Shopper Account
Last Updated: December 9, 2021Description: Here’s how to log in to your Shopper Account. Article Steps: Mobile 1. Visit OneCityMarket.com 2. Click on the menu icon > Select “Shopper Login” 3. Add account email and password > Click “Log in” Desktop 1. Visit OneCityMarket.com 2. Select “Shopper Login” in the top right 3. Add account email and password...
How To Reset My Shopper Account Password
Last Updated: December 9, 2021Description: Here’s how to reset the password to your Shopper Account. Article Steps: Mobile 1. Visit OneCityMarket.com 2. Click on the menu icon > Select “Shopper Login” 3. Click “Forgot your password?” 4. Add your account email > Click “Submit” 5. Check the inbox of your account email to reset your password 6. Log...