Effective Date: August 17, 2025 (v2.0)
OneCity, Inc. (“Company,” “we,” “us,” or “our”) respects your privacy. This Privacy Notice explains how we collect, use, disclose, and protect your personal information when you use our websites, services, and platforms (collectively, the “Sites”).
This Notice applies globally. Depending on where you live, you may also have additional rights under the privacy laws of your jurisdiction (see Jurisdiction-Specific Rights below).
By using our Sites, you agree to this Privacy Notice. If your use of the Sites is unlawful where you live, you must not use the Sites.
1. Company Information
OneCity, Inc.
3800 Watt Ave, Suite 155, Sacramento, CA, 95821
📧 privacy@onecityconsulting.com
2. Information We Collect
We collect personal information directly from you, automatically through your device, and from third parties. Categories may include:
Identifiers: Name, email address, phone number, postal address, account details.
Commercial Information: Orders, subscriptions, transactions, payment history.
Technical Data: IP address, browser type, operating system, device information.
Internet/Network Activity: Browsing behavior, referral sites, analytics data.
Geolocation Data: General location (from IP address or device, if enabled).
Professional/Employment Info: If you apply for a job with us.
Inferences: Preferences, interests, and trends derived from usage.
3. How We Use Information
We use information to:
Provide, personalize, and improve our Sites and services.
Process transactions and deliver products/services.
Communicate with you, including service updates and marketing (if you opt in).
Analyze usage trends and improve functionality.
Detect, prevent, and respond to fraud, abuse, or security threats.
Comply with legal obligations.
4. Sharing & Disclosure
We may share personal information with:
Service Providers: Payment processors, analytics tools, marketing and communications vendors.
Business Partners: For joint offerings, but only with your consent.
Legal/Regulatory Authorities: When required by law.
Successors: In the event of merger, acquisition, or restructuring.
We do not sell personal information as defined under U.S. or international privacy laws.
4A. Community Data, Reporting & Showcases
As part of operating a results-driven community, OneCity may analyze and publish aggregated and anonymized reports about the overall health, progress, and outcomes of our members. Examples include:
The number of projects completed in a given period.
Trends in milestone achievement.
Benchmarks for performance or growth across the community.
These reports will never identify you or your organization personally unless you give us explicit prior consent.
From time to time, we may also wish to highlight a specific member or organization as part of a case study, testimonial, or showcase. In such cases:
We will only share identifiable information with your knowledge and written agreement.
The scope, use, and visibility of the showcase will be clearly defined in that agreement.
By approving a case study, testimonial, or showcase, you grant OneCity a perpetual, irrevocable, non-exclusive, royalty-free right to use, display, and share that content in connection with our community, services, and marketing.
Once published, such materials may not be withdrawn; however, we commit to using them professionally, truthfully, and within reason, respecting your organization’s integrity and reputation.
This ensures that community insights can be celebrated while protecting individual confidentiality and trust.
4B. Investors, Sponsors & Partners
From time to time, OneCity engages with investors, sponsors, chambers of commerce, and other strategic partners who support the growth and visibility of the community.
To demonstrate community health and impact, we may provide these parties with aggregated and anonymized reports that summarize trends such as:
Overall participation rates.
Milestone completion and project outcomes.
Geographic or industry distribution of members.
These reports do not include personally identifiable information. Investors, sponsors, and partners do not gain access to individual member data unless a member explicitly consents (for example, by registering for a partner-hosted program, opting in to receive communications, or participating in a joint initiative).
Investments, sponsorships, and partnerships help sustain and expand the community, but they do not entitle outside parties to member personal information. This ensures that external supporters can understand and celebrate the collective success of the community while individual privacy remains fully protected.
5. Cookies & Tracking
We use cookies, pixels, and similar technologies to:
Keep you logged in and remember your preferences.
Track usage and performance of our Sites.
Provide analytics (e.g., Google Analytics 4).
Deliver personalized advertising.
You can manage cookie preferences in your browser or via our cookie banner. Note that disabling cookies may limit functionality.
6. Data Retention
We retain personal information as long as necessary for business, legal, or security purposes. When no longer needed, data is securely deleted or anonymized.
7. Security
We use industry-standard safeguards (encryption, access controls, monitoring) to protect your personal information. However, no system is 100% secure.
You are responsible for keeping your account login information confidential. If you believe your account has been compromised, notify us immediately.
8. Children’s Privacy
Our Sites are not intended for children under 13 (COPPA compliance).
Users under 18 must have parental consent.
9. Jurisdiction-Specific Rights
California Users (CCPA/CPRA)
You have the right to:
Access the categories and specific personal information we collect.
Request deletion of your personal information.
Correct inaccurate personal information.
Limit the use of sensitive personal information.
Opt out of the “sale” or “sharing” of personal information.
Requests: 📧 privacy@onecityconsulting.com or by mail (address above).
We respond within 45 days.
EU/UK Users (GDPR/UK GDPR)
You have the right to:
Access, correct, or delete your personal information.
Restrict or object to processing.
Data portability.
Withdraw consent at any time.
File a complaint with your local Data Protection Authority.
Requests: 📧 privacy@onecityconsulting.com
Other U.S. States
Residents of Virginia, Colorado, Connecticut, and Utah may have similar rights. Please contact us to exercise them.
10. International Data Transfers
If you access our Sites from outside the U.S., your information will be processed in the U.S. We rely on Standard Contractual Clauses (SCCs) and other safeguards where required.
11. Do Not Track
Our Sites do not currently respond to browser “Do Not Track” signals.
12. Changes to This Notice
We may update this Notice as laws or practices evolve. Updates will be posted here with a new “Last Updated” date. Material changes may also be communicated via email or site notification.
13. Contact
For questions, requests, or complaints:
OneCity, Inc.
3800 Watt Ave, Suite 155, Sacramento, CA, 95821
📧 privacy@onecityconsulting.com
Privacy at a Glance – Frequently Asked Questions
1. What information do you collect?
We collect only what’s needed to run the community and provide services.
This includes:
Your name, email, and account details.
Information you provide when you register, purchase, or participate.
Technical details like your device type, browser, and IP address.
Usage data, like which pages you visit or features you use.
2. How do you use my information?
We use your information to:
Deliver and improve our services.
Process payments and subscriptions.
Keep you updated about community news and opportunities.
Generate insights (in aggregate form) about community health and progress.
Prevent fraud, misuse, or security issues.
3. Do you share my personal information?
We share data only with trusted service providers (like payment processors or analytics tools) who help us operate.
We may publish community-level reports (aggregated and anonymized) to show progress and results.
If we’d like to highlight your organization in a case study, testimonial, or showcase, we’ll always ask first — and once approved, it becomes part of our community record.
4. What does “once approved, it’s permanent” mean?
If you approve a showcase or testimonial, you grant us the right to use it indefinitely. This means we won’t remove it later on request.
We promise to always use your story professionally, truthfully, and with respect — never in a misleading or harmful way.
5. Do investors, sponsors, or partners get access to my data?
No. Investors, sponsors, and partners never receive your personal information unless you choose to share it (for example, by signing up for a program they run).
What they may see are anonymized, community-wide insights — like participation trends, milestone achievement rates, or geographic distribution of members. This helps them understand the impact of the community without exposing individual data.
6. Do you sell my data?
No. We never sell your personal information.
7. What about cookies and tracking?
We use cookies and similar technologies to:
8. How do you keep my information safe?
We use industry-standard security measures (like encryption and access controls). While no system is 100% secure, we work hard to protect your information.
9. What are my privacy rights?
Depending on where you live, you may have the right to:
Access, correct, or delete your information.
Opt out of certain uses (like marketing or data sharing).
Limit how sensitive information is used.
Request a copy of your data.
📧 To exercise your rights: privacy@onecityconsulting.com
10. Do you collect information from children?
No. Our community is not for children under 13. Users under 18 need parental consent.
11. How will I know if this Privacy Notice changes?
We’ll update the date at the top of our Privacy Notice and may also notify you by email or in-app message if the changes are significant.
